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Bigpond SMTP Server Settings Droped Coming in Outlook

Published on September 28, 2024
Published by riverold
Viewed by 8 people

Description of item

Some users may find that the SMTP server settings of their Bigpond email in Outlook have been dropped or do not seem to be effective. Such problems may arise when the configuration settings are incorrect, after an upgrade of Outlook, or if there is no internet connection. To fix this, start by checking whether the SMTP server details highlighted by Outlook are correct. Go to ‘File’ > ‘Account Settings’ > ‘Manage Profiles’ and save the file correctly. Then, select your Bigpond email account. You may wish to specify an Exchange user system or Exchange email. Click on ‘Change’ and verify that the outgoing mail server (SMTP) has the address mail.bigpond.com. Set the port number to 465 for SSL or 587 for TLS encryption. Remember to set SSL or TLS ON. Also, enter your login name (the complete Bigpond email address) and password correctly.
If everything was configured correctly but the problem still exists, try deleting the Bigpond account from Outlook and adding it again. This might refresh the settings and re-establish the connection. Secondly, check if the Outlook application is updated, as most updates address errors and performance issues. If none of these resolves the issue, it is advisable to reach out to Telstra support as they can assist in troubleshooting further to ensure proper usage of the email system.

more Info: https://www.bigpondonlineservice.com/blog/bigpond-customer-support-australia/

Location

Country
Australia
Region
Queensland
City
Brisbane
Address
8 Noble Cres, Mount Pleasant ,QLD 4740, Australia,

Other information

Contact Number: 1800921251
Contact Email: Oldriver908@gmail.com
Website: https://www.bigpondonlineservice.com/contactus.html

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