Description of item
1) Make sure that the username (Full Bigpond email address, including “@bigpond.net.au”) and password are correct.
2) The Bigpond email account status must be active and in good standing. If the users found suspicious activity in their account then contact Bigpond customer care for assistance.
3) The email clients (such as Outlook, Thunderbird, or Apple Mail) should be properly configured with the correct IMAP server settings. Make sure that IMAP server, server port and SSL/TLS are correctly configured.
4) The internet network issues may affect the connection to the email server so the users are required to check if their internet connection is active and stable.
5) Sometimes the antivirus software can block the connection to the server. To prevent such situation the user can disable the antivirus software and check if the problem is resolved.
6) Make sure to complete the two-factor authentication verification. If the two-factor authentication (2FA) verification process is not completed then the users have to face such kinds of issues.
By these general steps the users will resolve the log in issue into the IMAP server imap.telstra.com with username @bigpond.net.au. If the above mentioned steps won’t help, consider getting help from Bigpond customer care for detailed information and assistance.
More Info: https://www.bigpondonlineservice.com/blog/bigpond-customer-care-melbourne/
More Info: https://www.bigpondonlineservice.com/blog/bigpond-support-service-australia/
Location
- Avoid scams by acting locally or paying with PayPal
- Never pay with Western Union, Moneygram or other anonymous payment services
- Don't buy or sell outside of your country. Don't accept cashier cheques from outside your country
- This site is never involved in any transaction, and does not handle payments, shipping, guarantee transactions, provide escrow services, or offer "buyer protection" or "seller certification"
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